Frequently asked questions
Answers to common questions from IVF laboratories and fertility centres about getting Vitrolife products in Egypt through NeoFertis.
Who is the Vitrolife distributor in Egypt?
NeoFertis is the exclusive authorized distributor of Vitrolife Group products in Egypt, serving IVF laboratories, reproductive medicine specialists and hospital procurement teams across the country.
Which Vitrolife products are available in Egypt?
NeoFertis supplies 54 Vitrolife products in 11 categories: IVF media and oil, cryopreservation, labware, embryo transfer, oocyte retrieval needles, sperm processing, micromanipulation pipettes, time-lapse systems (EmbryoScope), electronic witnessing (eWitness), laser and imaging systems (Octax) and genomics kits (PGT).
How can I order Vitrolife products in Egypt?
Contact NeoFertis by email at gm@neofertis.com, by phone or WhatsApp on +20 106 655 6685, or through the contact form. The team in Cairo handles pricing, availability, demos and delivery across Egypt.
How can I get the price of a Vitrolife product in Egypt?
Prices are provided on request. Send the product names and quantities to gm@neofertis.com or through the contact form, and the team will reply — usually within one business day.
Does NeoFertis provide clinical training for IVF labs?
Yes. NeoFertis provides hands-on workshops and lab training sessions led by certified specialists and Vitrolife Academy experts, plus access to Vitrolife Academy materials and webinars.
Does NeoFertis provide technical support for EmbryoScope and other instruments?
Yes. The team provides technical assistance for instrument installation, calibration, maintenance and troubleshooting.
Can I get manuals, SDS or certificates of analysis for Vitrolife products?
Yes. Product manuals, package inserts, safety data sheets (SDS), certificates of analysis, protocols, technotes and SSCP documents can be requested from the NeoFertis team, who will provide them directly.
Can I arrange a product demo or a clinic visit?
Yes. NeoFertis is available for clinic visits, product demos and scientific consultations. Contact the team to arrange one.
Does NeoFertis help with setting up a new IVF laboratory?
Lab setup consultations are among the services NeoFertis offers. Contact the team with details of your project.
Where is NeoFertis located?
NeoFertis is based in Cairo, Egypt, and serves IVF centres across Egypt.